Privacy & Cookie Policy

This website is owned by:

Euroglas - De Landtsheer
Puursesteenweg 377
2880 Bornem
+32 3 890 67 70
BE0429.500.459

I. Introduction

This Privacy Policy is based on Article 13 of the General Data Protection Regulation and sets out the rights and obligations of the company with regard to external individuals whose personal data it processes, primarily in the context of the online sale and marketing of goods and services.

II. Template

This Privacy Policy governs the processing of your personal data by the data controller: Euroglas - De Landtsheer, Puursesteenweg 377 - 2880 Bornem, BE0429.500.459.

Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data via the website www.euroglas.be and via the email addresses indicated on this website, you acknowledge that you have read this Privacy Policy and expressly agree to it, as well as to the processing itself.

Article 1 − General

  1. This Privacy Policy expresses the intention of the Data Controller to act transparently at all times, in accordance with the Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/64/EC (hereinafter referred to as the "General Data Protection Regulation" or "GDPR").
  2. The data controller responsible for processing your personal data is Euroglas - De Landtsheer. A declaration has been submitted to the Data Protection Authority regarding the processing of your personal data. The Data Controller pays particular attention to protecting the privacy of its users and therefore undertakes to take all necessary and reasonable measures to protect personal data of these individuals against loss, theft, disclosure or unauthorised use.

Article 2 − Personal Data

"Personal data" means any information relating to an identified or identifiable natural peron. An identifiable natural person is a person who can be identified, directly or indirectly.

If the user wishes to respond to any of the provisions below, they may contact the Data Controller at the postal address or email address indicated at the top of this page.

Personal data provided by you:

  1. the user's domain (automatically collected by the Data Controller's server), including the dynamic IP address;
  2. the user's email address if the user has provided it beforehand, for example by posting messages or submitting questions on the website, communicating with the Data Controller by email, participating in discussion forums, identifying themselves in order to access a restricted section of the website, etc.;
  3. all information relating to the pages visited by the user on the website;
  4. all information voluntarily provided by the user, for example in the context of surveys and/or registration on the website, or by identifying themselves in order to access a restricted section of the website.

The Data Controller may also collect data that is not of a personal nature. This data is considered non-personal data and does not allow any specific individual to be identified, either directly or indirectly. Such data may therefore be used for any purpose, for example to improve the website, enhance the products and services offered, or improve publications issued by the Data Controller.

If personal data is combined with non-personal data in such a way that the individuals concerned can be identified, this data will be processed as personal data until the individuals concerned can no longer be identified based on that data, because the link between the personal and non-personal data has been removed.

Euroglas - De Landtsheer may collect your data (personal data) in various ways:

  1. through the use of cookies (see below);
  2. via a contact form.

Article 3 − Purposes of Processing

  1. The Controller processes your personal data for the following purposes:

    • to ensure the proper management and monitoring of the performance of the services offered;
    • to provide information regarding new products and/or services offered by the Controller;
    • to manage your account on this website for the purpose of using our company's services and website, with the legal basis being the performance of a contract requested by you and, where indicated by you, the sending of direct marketing communications, based on your explicit prior consent;
    • to respond to questions and requests submitted by users;
    • to compile statistics;
    • to improve the quality of the website and the products and/or services provided by the Controller;
    • for commercial prospecting purposes;
    • to better identify the interests and preferences of users;
    • to remember your selected preferences, based on your explicit prior consent;
    • to deliver and invoice products ordered by you, based on the provision of a service requested by you.

    You are not obliged to provide your personal data. However, you acknowledge that refusing the processing of certain personal data may make it impossible for us to provide certain services.

  2. Direct Marketing

    Your personal data may also be used for direct marketing purposes, provided that you have given your explicit consent (“opt-in”).

    If you are already included in our mailing list for receiving marketing materials in paper and/or electronic format, Euroglas - De Landtsheer may use your data to send you marketing communications and other information relating to Euroglas - De Landtsheer, its products and/or services. Euroglas - De Landtsheer may use the information provided by you to update records maintained by Euroglas - De Landtsheer.

    You may withdraw your consent at any time, free of charge and without providing any reason, for example by clicking the unsubscribe link provided at the bottom of each promotional email.

  3. Disclosure to Third Parties

    In the event of a full or partial reorganisation or transfer of Bij gehele of Euroglas - De Landtsheer's activities, including the restructuring, transfer, discontinuation or termination of its business activities, or in the event of bankruptcy, your data may be transferred to new entities or third parties through which Euroglas - De Landtsheer's activities are wholly or partially continued.

    Euroglas - De Landtsheer will make reasonable efforts to inform you in advance if your data is disclosed to such third parties. However, you acknowledge that this may not always be technically or commercially feasible.

    Euroglas - De Landtsheer will not sell, rent, distribute or otherwise commercially make your personal data available to third parties, except as described above or unless you have given your prior consent.

  4. Google Ads

    We may use Google Ads services to display relevant advertisements to you. These services may involve the use of cookies and similar technologies to understand user preferences and provide targeted advertising. You can manage your preferences regarding personalised advertising through the Google Ads settings or by using the relevant opt-out mechanisms available through Google's advertising settings or the Network Advertising Initiative (NAI) opt-out tool. We may share certain information with third parties, including Google Ads, for the purpose of improving our services and displaying relevant advertisements. You have the right to access, correct or delete your personal data. We take appropriate measures to ensure the security of your personal data. This Privacy Policy may be updated periodically to reflect changes in our data processing practices.

  5. Legal Requirements

    In exceptional circumstances, Euroglas - De Landtsheer may be required to disclose your personal data pursuant to a court order or in order to comply with mandatory legal or regulatory obligations. Euroglas - De Landtsheer will make reasonable efforts to inform you in advance of such disclosure, unless this is subject to legal restrictions.

Article 4 − Retention Period

The Controller generally retains personal data only for as long as reasonably necessary to achieve the purposes for which it was collected and in accordance with applicable legal and regulatory requirements.

Customer personal data will be retained for a maximum period of 10 years following the termination of the contractual relationship between the customer and the Controller.

Upon expiry of the applicable retention period, the Controller will take all reasonable steps to ensure that the personal data is permanently deleted or rendered inaccessible.

Article 5 − Your Rights

  1. Right of Access

    You have the right to obtain, free of charge and at any time, information regarding your personal data and the way in which we process such data.

  2. Right to Rectification, Erasure and Restriction of Processing

    You are free to decide whether or not to provide your personal data to Euroglas - De Landtsheer. You have the right at all times to request that your personal data be corrected, supplemented or deleted. You acknowledge that refusing to provide certain personal data or requesting its deletion may result in certain services and products no longer being available.

    You also have the right to request restriction of the processing of your personal data.

  3. Right to Object

    You have the right to object to the processing of your personal data where there are serious and legitimate grounds for doing so.

    You also have the right at any time to object to the use of your personal data for direct marketing purposes. In such cases, you are not required to provide any reason.

  4. Right to Data Portability

    You have the right to receive the personal data processed by us in a structured, commonly used and machine-readable format and/or to transfer such data to another data controller.

  5. Right to Withdraw Consent

    Where processing is based on your prior consent, you have the right to withdraw such consent at any time.

  6. Exercising Your Rights

    You may exercise your rights by contacting us by email at or by post at Euroglas - De Landtsheer - Puursesteenweg 377 - 2880 Bornem, subject to providing a copy of your identity document.

  7. Automated Decision-Making and Profiling

    The processing of your personal data does not involve profiling, and you will not be subject to automated decision-making.

  8. Right to Lodge a Complaint

    You have the right to lodge a complaint with the Belgian Data­ Protection­ Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, E-mail

    This does not affect your right to bring proceedings before the civil courts.

    If you suffer damage as a result of the processing of your personal data, you may submit a claim for compensation.

Article 6 − Security and Confidentiality

  1. We have implemented appropriate technical and organisational security measures to prevent the destruction, loss, alteration, unauthorised access, accidental disclosure to third parties or any other unauthorised processing of personal data collected.
  2. Under no circumstances shall Euroglas - De Landtsheer be held liable for any direct or indirect damage resulting from the improper or unlawful use of personal data by a third party.
  3. You must comply with all security requirements at all times, including preventing unauthorised access to your login details and password. You are solely responsible for the use made of the website from your computer, IP address and identification details, as well as for maintaining their confidentiality.

Article 7 − Access by Third Parties

  1. In order to process your personal data, we may grant access to your personal data to our employees and any external contractors, service providers and/or partners.
  2. We guarantee an equivalent level of data protection by imposing contractual obligations on these employees, representatives and processors that are equivalent to those set out in this Privacy Policy.

Article 8 − Notification to the Data­ Protection­ Authority

A notification regarding this processing of personal data has been submitted to the Belgian Data­ Protection­ Authority. You may contact this authority at the following address:

Data­ Protection­ Authority
Drukpersstraat 35
1000 Brussels
Belgium
+32 (0)2 274 48 00
+32 (0)2 274 48 35

Article 9 − Cookies

  1. What Are Cookies?

    A cookie is a small text file stored on your computer or mobile device and issued by the server of the website you are visiting.

    A cookie contains a unique code that enables the issuer to recognise the device concerned (computer or mobile device) whenever the website is visited.

    A cookie identifies the browser on your device, but never identifies you personally. Furthermore, a server can only access the cookies it has placed itself and cannot access any other information stored on your device.

    Cookies may be placed by the server of the website you are visiting (“first-party cookies”) or by third parties with whom the website collaborates (“third-party cookies”).

  2. Cookie Lifespan

    Some cookies expire when you close your browser. Theser are known as « session cookies ». Other cookies remain stored on your device for a longer period, in some cases until you manually delete them. These are known as « persistent cookies ».

    In general, cookies have a limited lifespan. The most common retention period is 30 days, with a maximum retention period of 13 months from the date on which the cookie is stored on your device.

  3. General Purposes of Cookies

    The primary purpose of cookies is to ensure an efficient and user-friendly browsing experience (for example, by remembering language preferences or login details). Cookies remember your preferences and therefore make access to the website easier. They also allow us to understand how users interact with the website.

    Cookies may also be used to tailor content and advertising messages to your interests. As a result, the website can be adapted to your needs and preferences.

  4. Why Do We Use Cookies?

    Our website uses cookies and similar technologies to distinguish your preferences from those of other users of our website. This enables us to provide you with a better user experience and to optimise the website.

    Following recent legislative changes, websites targeting certain areas of the European Union are required to obtain your consent before storing or using cookies and similar technologies on your computer or mobile device. This Cookie Policy provides clear and comprehensive information about the cookies we use and their purposes.

  5. Cookie Management

    Certain cookies may only be stored on your device after obtaining your prior consent. Consent is obtained through the cookie banner displayed when you first visit the website.

    Most browsers also automatically accept cookies. You can delete cookies or refuse their use at any time and free of charge by changing your browser settings. Further information is available through the following links:

    Refusing cookies does not prevent you from accessing our website. However, certain functionalities may be limited or unavailable.

  6. Types of Cookies

    Although different types of cookies exist, classified according to their functionality, origin or retention period, legislation mainly distinguishes between functional or strictly necessary cookies and all other cookies.


    • Technical or Functional Cookies

      Technical cookies are necessary for the proper functioning of the website and may process, among other things, the IP address.

      These cookies enable the following:

      • to access and navigate the pages of the website and use its functionalities;
      • to fill in forms;
      • to verify your identity when submitting data;
      • to secure access to the website.

      These cookies do not require consent, as they are strictly necessary for the operation of the website.

      In addition, these cookies may enable specific functionalities designed to improve user-friendliness and the overall user experience, particularly by remembering user preferences (for example, language settings).

      These cookies may also be used to:

      • provide personalised services (language, preferences, etc.);
      • remember choices made during previous visits;
      • process information submitted through online forms;
      • generate statistics;
      • analyse website usage.

      As is the case with technical cookies, these cookies are used to improve your experience and do not require consent.

    • Analytical Cookies

      Analytical cookies are used to analyse how you use our website. They allow us to determine the number of visitors per page and improve the website where necessary.

      They also enable us to improve the usability of the website and optimise your user experience.

      The information collected is fully anonymised. Therefore, these cookies do not require consent.

    • Advertising Cookies

      Advertising cookies analyse your browsing behaviour and allow us to adapt the marketing content of our website to your interests.

      They allow us to measure the effectiveness of advertising campaigns, in particular by analysing the actions taken after clicking on an advertisement. Based on location data, we may also provide offers tailored to your location.

      These cookies also enable us to provide targeted advertising by linking advertising content to the websites you have visited.

      The information collected and shared only allows us to identify your device.

      Your consent is required before these cookies can be used. Consent is requested during your first visit to our website.

    • Social Media Cookies

      These cookies collect information that you share through or with social media platforms. When you share content, a third-party cookie may be stored on your device. If you are logged in to the relevant social media platform, this cookie may be linked to your profile.

      We recommend that you review the privacy and cookie policies of each social media platform to understand how these cookies are used.

      Your consent is required before these cookies can be placed.


    • Third-Party Cookies

      These cookies are placed on our website by third parties and are subsequently stored on your device. We do not have control over these cookies. For further information, please consult the websites of the organisations responsible for these cookies.

      For Google cookies, you can consult: https://policies.google.com/technologies/cookies?hl=en-GB

  7. Your Consent

    During your first visit to our website, you will be asked to accept or reject the different categories of cookies we use.

    You can refuse the installation of cookies by selecting “Reject” or “Do not accept” in the cookie banner displayed when you first visit the website.

    You may also refuse or block cookies by changing the configuration settings of your browser. Disabling cookies may mean that certain functionalities of the website are no longer available.

  8. Your Rights Regarding the Processing of Your Personal Data

    Cookies that process personal data are subject to applicable data protection legislation. In this regard, you have certain rights (including the right of access, rectification, erasure, withdrawal of consent, etc.). For more information, please refer to our Privacy Policy above.

  9. Changes to this Cookie Policy

    We reserve the right to amend this Cookie Policy at any time. Any changes will be published on our website.

  10. Applicable Law and Jurisdiction

    This Cookie Policy is governed by Belgian law. Any dispute relating to this Cookie Policy shall fall under the jurisdiction of the Belgian courts. This version of the Cookie Policy entered into force on and was last updated on 24/06/2026.

If you have any further questions or comments regarding the processing of your personal data, please contact us: by email at ; by post at Euroglas - De Landtsheer (Puursesteenweg 377 - 2880 Bornem); or by using the ‘Contact’ section available on our website.

Further information about cookies can also be found at: www.allaboutcookies.org

Further information about online behavioural advertising and online privacy can be found at: www.youronlinechoices.eu